Administrative-Office Assistant

Professional Experience

• Answered phones and directed calls for Amazon.com

• Created Excel spreadsheets and Word merge letters for web hosting and DJ businesses

• Typed and revised how-to and policy documents plus developed reports for Community General and Crouse hospitals

• Operated photocopiers, facsimile and typewriters for Kex/Copysource (IKON)

• Used desktop publishing software to create marketing materials including an Onondaga Community College Math Department brochure and online materials for several websites

• Ascertain appropriate files/data and attach to emails for customer support

• Used image editing software to prepare images for documents and online marketing

• Designed databases and forms including donor-related databases for the United Way of Central New York and a church’s  Women’s Ministries group. Also used Access for website dynamic webpage loading

• Developed PowerPoint presentations including 500+ screen high school reunion presentation

• Used Visio to design hierarchal and website design flowcharts

Employment History

Other Employment

• Internship - The Johnson Insurance Agency – Syracuse, NY

• Office Equipment Service Technician - Kex/Copysource (IKON) – Syracuse, NY

Education

• Computer Information Science – BA

  • State University of New York (SUNY) at Oswego – Oswego, NY

  • Graduated

• Computer Science - AS

  • Onondaga Community College – Syracuse, NY

  • Graduated