Résumé in Word(2007/2010) or PDF



James M. Newton

3901 West Seneca Turnpike § Syracuse, NY 13215 § (315) 498-0382

jnewton4@twcny.rr.com § http://www.linkedin.com/in/jmnewton

Microsoft Office Specialist


Administrative-Office Assistant


Professional Experience

  • Answered phones and directed calls for Amazon.com

  • Created Excel spreadsheets and Word merge letters for web hosting and DJ businesses

  • Typed and revised how-to and policy documents plus developed reports for Community General and Crouse hospitals

  • Operated photocopiers, facsimile and typewriters for Kex/Copysource (IKON)

  • Used desktop publishing software to create marketing materials including an Onondaga Community College Math Department brochure and online materials for several websites

  • Ascertain appropriate files/data and attach to emails for customer support

  • Used image editing software to prepare images for documents and online marketing

  • Designed databases and forms including donor-related databases for the United Way of Central New York and a church’s  Women’s Ministries group. Also used Access for website dynamic webpage loading

  • Developed PowerPoint presentations including 500+ screen high school reunion presentation

  • Used Visio to design hierarchal and website design flowcharts


Employment History

  • Customer Care Professional

    • Alpine Access – Denver, CO

01-2011 to 07-2011
  • Prospect Research Specialist

    • United Way of Central New York – Syracuse, NY

05-2003 to 05-2004
  • Supervisor

    • Community General Hospital – Syracuse, NY

08-2001 to 10-2002
  • Network Engineer

    • Community General Hospital – Syracuse, NY

002-2001 to 08-2002


Other Employment

  • Internship - The Johnson Insurance Agency – Syracuse, NY

  • Office Equipment Service Technician - Kex/Copysource (IKON) Syracuse, NY



  • Computer Information Science – BA

    • State University of New York (SUNY) at Oswego – Oswego, NY

    • Graduated

  • Computer Science - AS

    • Onondaga Community College – Syracuse, NY

    • Graduated